Compassionate Patient Access Specialist

LCMC Health; Covington (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Deliver healthcare with heart

Smile and welcome patients

Compassionate environment

Job summary

LCMC Health in Louisiana is seeking a Patient Access Associate to greet patients, schedule appointments, register patients, verify insurance, and support check-in processes. You will ensure information is accurate, confidential, and handled with care to create a positive first impression.

You will collaborate with clinical and administrative teams to keep operations running smoothly and maintain a respectful, patient-focused environment across the hospital campus.

Qualifications

• High School Diploma or GED or equivalent experience.
• Strong customer service and communication skills.
• Ability to verify insurance and demographic information.
• Comfort handling confidential information and payments.

Responsibilities

• Greet patients and visitors in person and by phone.
• Schedule appointments and manage check-in processes.
• Register patients and verify insurance and demographic information.
• Scan and maintain required documentation.
• Explain financial responsibilities and collect payments when appropriate.

Skills

Customer service

Communication skills

Empathy

Attention to detail

Education

High School Diploma or GED

Job description

LCMC Health in Louisiana is seeking a Patient Access Associate to greet patients, schedule appointments, register patients, verify insurance, and support check-in processes. You will ensure information is accurate, confidential, and handled with care to create a positive first impression.

You will collaborate with clinical and administrative teams to keep operations running smoothly and maintain a respectful, patient-focused environment across the hospital campus.