Compassionate Patient Access & Registration Pro

100 LCMC Health; New Orleans (LA); On-site; USD 32,000 - 46,000; Full time

Job summary

100 LCMC Health in New Orleans is seeking a detail-oriented patient access professional to greet patients and coordinate scheduling and registration. You will verify insurance, collect necessary documentation, and support admissions and bed placement as needed.

The successful candidate communicates clearly, stays organized in a fast-paced environment, and provides compassionate, professional service while guiding patients through financial responsibilities and available assistance options.

Qualifications

• Requires a High School Diploma or GED; healthcare experience is preferred.
• Excellent communication and problem-solving abilities required.
• Experience with patient registration, scheduling, insurance verification, and financial processes preferred.

Responsibilities

• Greet and assist patients, families, and visitors in person and by phone.
• Schedule appointments and coordinate patient services accurately and efficiently.
• Register patients and update demographic, insurance, and guarantor information.
• Verify insurance eligibility and collect required documentation.
• Support admissions, transfers, discharges, and bed placement processes as needed.
• Explain financial responsibilities, collect payments, and connect patients with financial assistance resources.
• Answer calls and direct patients to the appropriate departments and services.
• Collaborate with clinical and support teams to help ensure a seamless patient experience.

Skills

Customer service

Interpersonal skills

Communication skills

Problem-solving

Organizational skills

Time management

Education

High School Diploma or GED

Job description

100 LCMC Health in New Orleans is seeking a detail-oriented patient access professional to greet patients and coordinate scheduling and registration. You will verify insurance, collect necessary documentation, and support admissions and bed placement as needed.

The successful candidate communicates clearly, stays organized in a fast-paced environment, and provides compassionate, professional service while guiding patients through financial responsibilities and available assistance options.