Compassionate Patient Access Specialist

LCMC Health; Covington (LA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Deliver healthcare with heart.

Give people a reason to smile.

Put a little love in your work.

Be honest and real, but with compasss?

Bring some lagniappe into everything你?

Forget one-size-fits-all, think one-of

See opportunities, not problems - it's

Cheerlead ideas, differences, and each

Love what makes you, you - because we

Job summary

LCMC Health in Covington, LA is seeking a Patient Access Associate to greet patients and visitors, assist with scheduling, registration, and check-in, and verify insurance information while ensuring confidentiality and accuracy. A calm, professional approach helps patients feel welcome from the first contact.

You will collaborate with clinical and administrative teams to keep admissions running smoothly and contribute to a respectful, patient-focused environment.

Qualifications

• Strong customer service and communication skills.
• Empathy, professionalism, and attention to detail.
• Ability to work effectively in a fast-paced healthcare environment.

Responsibilities

• Greet patients and visitors in person and by phone.
• Schedule appointments and manage check-in processes.
• Register patients and verify insurance and demographic information.
• Scan and maintain required documentation.
• Explain financial responsibilities and collect payments when appropriate.

Skills

Customer service

Communication

Empathy

Attention to detail

Professionalism

Education

High School Diploma or GED

Job description

LCMC Health in Covington, LA is seeking a Patient Access Associate to greet patients and visitors, assist with scheduling, registration, and check-in, and verify insurance information while ensuring confidentiality and accuracy. A calm, professional approach helps patients feel welcome from the first contact.

You will collaborate with clinical and administrative teams to keep admissions running smoothly and contribute to a respectful, patient-focused environment.