Patient Access Specialist: Warm, Efficient Check-In

LCMC Health; New Orleans (LA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Deliver healthcare with heart.

Give people a reason to smile.

Put a little love in your work.

Be honest and real, but with empathy.

Lagniappe into everything you do.

One-of-a-kind care.

See opportunities, not problems.

Cheerlead ideas and teamwork.

Love what makes you, you.

Job summary

LCMC Health in New Orleans seeks a Patient Access Associate to welcome patients and visitors, assist with scheduling, registration, and check-in while safeguarding confidentiality and accuracy. You will collaborate with clinical and administrative teams to ensure smooth operations and a patient-focused environment.

The role emphasizes empathy, strong communication, and the ability to handle financial interactions with care in a fast-paced hospital setting.

Qualifications

• High School Diploma/GED or equivalent.
• 2 years of work experience acceptable in lieu.
• Strong customer service and communication skills preferred.

Responsibilities

• Greet patients and visitors in person and by phone.
• Schedule appointments and manage check-in processes.
• Register patients and verify insurance and demographic information.
• Explain financial responsibilities and collect payments when appropriate.

Skills

Customer service

Communication

Empathy

Professionalism

Attention to detail

Healthcare setting

Education

High School Diploma/GED

Job description

LCMC Health in New Orleans seeks a Patient Access Associate to welcome patients and visitors, assist with scheduling, registration, and check-in while safeguarding confidentiality and accuracy. You will collaborate with clinical and administrative teams to ensure smooth operations and a patient-focused environment.

The role emphasizes empathy, strong communication, and the ability to handle financial interactions with care in a fast-paced hospital setting.