Patient Access Concierge

LCMC Health; Covington (LA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Deliver healthcare with heart.

Give people a reason to smile.

Put a little love in your work.

Be honest and real, but with comfort.

Bring some lagniappe into everything

Job summary

LCMC Health in Covington, LA is hiring a Patient Access Associate to welcome patients, assist with scheduling, and ensure accurate, secure records. You will support providers and clinic staff to keep daily operations running smoothly and help patients feel informed and cared for.

In this role, you will verify demographics and insurance, register patients, scan documents, explain financial responsibilities, and collect payments when appropriate.

Qualifications

• Customer service and communication skills required.
• Empathy, professionalism and attention to detail.
• Experience in a fast-paced clinic environment preferred.

Responsibilities

• Greet patients in person and by phone.
• Schedule and check in patients for clinic visits.
• Register patients and verify insurance and demographics.
• Scan documents and verify coverage.
• Explain financial responsibility and collect payments when appropriate.

Skills

Customer service

Communication skills

Empathy and professionalism

Education

High School Diploma/GED or equivalent

Job description

LCMC Health in Covington, LA is hiring a Patient Access Associate to welcome patients, assist with scheduling, and ensure accurate, secure records. You will support providers and clinic staff to keep daily operations running smoothly and help patients feel informed and cared for.

In this role, you will verify demographics and insurance, register patients, scan documents, explain financial responsibilities, and collect payments when appropriate.