Compassionate Patient Access Navigator

Prisma Health; Greenville (SC); On-site; USD 25,000 - 39,000; Full time

Job summary

Prisma Health is seeking a detail-oriented financial counselor to interview patients, verify insurance, and initiate pre-authorizations when needed. The role includes collecting payments, arranging flexible terms, and maintaining accurate records within our patient financial services team.

The ideal candidate has a High School Diploma, strong data-entry skills, and familiarity with basic computer tools. Work is performed in a hospital setting with standard daytime shifts.

Qualifications

• High School diploma or equivalent.
• Attention to detail and accuracy in data entry.
• Customer service orientation and ability to communicate clearly.

Responsibilities

• Interview patients to collect demographic and financial data.
• Verify insurance and initiate pre-authorization when required.
• Collect payments and arrange financial plans as needed.
• Enter information into the computer system and maintain accurate records.
• Prepare reports and distribute documents related to patient finances.
• Explain estimated patient financial responsibility and direct to payment programs.

Skills

Computer basics

Office equipment

Word processing

Spreadsheets

Database access

Data entry

Numerical skills

Education

High School Diploma

Tools

Sovera system

Job description

Prisma Health is seeking a detail-oriented financial counselor to interview patients, verify insurance, and initiate pre-authorizations when needed. The role includes collecting payments, arranging flexible terms, and maintaining accurate records within our patient financial services team.

The ideal candidate has a High School Diploma, strong data-entry skills, and familiarity with basic computer tools. Work is performed in a hospital setting with standard daytime shifts.