Patient Access & Financial Concierge

Prisma Health; Columbia (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Prisma Health in Richland, SC seeks a patient access specialist to collect demographic and financial data, verify insurance, and initiate pre-authorization when required. The role also handles payments and supports various business office functions while ensuring HIPAA compliance.

Ideal candidates have a high school diploma, at least two years of admissions, billing, collections, insurance, or customer service experience, and basic computer and math skills.

Qualifications

• Basic computer skills including word processing and spreadsheets.
• Mathematical skills for billing and payments.
• Registration and scheduling experience preferred.
• Familiarity with medical terminology preferred.

Responsibilities

• Interviews patient to collect demographic and financial data in accordance with HIPAA guidelines.
• Verifies insurance coverage and initiates pre-certification as required.
• Obtains signatures on forms and documents (Consent, Liability, Waiver).
• Receives payments and issues receipts; maintains cash logs and deposits daily.
• Prepares and distributes reports and patient identification items as required.

Skills

Basic computer skills

Math skills

Registration experience

Medical terminology

Education

High School diploma or equivalent

Tools

Sovera system

Job description

Prisma Health in Richland, SC seeks a patient access specialist to collect demographic and financial data, verify insurance, and initiate pre-authorization when required. The role also handles payments and supports various business office functions while ensuring HIPAA compliance.

Ideal candidates have a high school diploma, at least two years of admissions, billing, collections, insurance, or customer service experience, and basic computer and math skills.