Compassionate Patient Access & Billing Specialist

Prisma Health; Maryville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Prisma Health's Blount Memorial Hospital is seeking a Patient Access specialist to interview patients, verify demographics and financial data, and initiate insurance verification and pre-authorization as needed. You will collect payments, issue receipts, and support reporting such as cash logs and monthly collection reports, ensuring HIPAA compliance.

The role requires a high school diploma and 2 years in admissions, billing, collections, or customer service, with preferred

Qualifications

• High School diploma or equivalent required.
• Two (2) years in Admissions, Billing, Collections, Insurance or Customer Service.
• Registration and scheduling experience is preferred.
• Familiarity with medical terminology is a plus.

Responsibilities

• Interview patients to collect demographics and financial data.
• Verify insurance coverage and initiate pre-certification as needed.
• Receive payments, issue receipts, and handle deposits according to policy.
• Prepare reports and maintain documentation for eligibility and collections.

Skills

Basic computer skills

Registration experience

Scheduling experience

Medical terminology familiarity

Education

High School diploma or equivalent

Tools

Sovera system

Job description

Prisma Health's Blount Memorial Hospital is seeking a Patient Access specialist to interview patients, verify demographics and financial data, and initiate insurance verification and pre-authorization as needed. You will collect payments, issue receipts, and support reporting such as cash logs and monthly collection reports, ensuring HIPAA compliance.

The role requires a high school diploma and 2 years in admissions, billing, collections, or customer service, with preferred