Compassionate Outpatient Registration Specialist

Ochsner Health; Bay St. Louis (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health in Bay St. Louis, MS, is seeking a patient access specialist to greet patients, schedule appointments, and register patients for care. You will verify demographics, check insurance, collect copays, and support multiple front-end billing and admission tasks with professionalism and courtesy.

You will excel in a fast-paced environment, communicate clearly, handle confidential information, and work with a team to improve patient satisfaction while ensuring compliance with regulations.

Qualifications

• Must have computer skills and dexterity for data entry
• Effective verbal and written communication skills
• Proficient with Windows-style applications and role-specific software
• Strong interpersonal and organizational skills

Responsibilities

• Provide excellent customer service to all patients and guests
• Create, activate, and complete patient scheduling, clinic registration, or hospital admission processes
• Ensure all forms are completed and paperwork gathered accurately
• Input demographic and financial information and explain insurance benefits
• Collect co-pays, deductibles and self-pay portions
• Balance cash drawer daily and manage end-of-shift procedures
• Maintain privacy and confidentiality of patient information
• Collaborate with other departments to support patient and payer types

Skills

Data entry

Verbal & written communication

Windows applications

Customer service

Attention to detail

Education

High school diploma or equivalent

Associate’s degree (preferred)

Tools

Windows

Job description

Ochsner Health in Bay St. Louis, MS, is seeking a patient access specialist to greet patients, schedule appointments, and register patients for care. You will verify demographics, check insurance, collect copays, and support multiple front-end billing and admission tasks with professionalism and courtesy.

You will excel in a fast-paced environment, communicate clearly, handle confidential information, and work with a team to improve patient satisfaction while ensuring compliance with regulations.