Compassionate Oncology Patient Services Coordinator

US Oncology Inc.; Pueblo (CO); On-site; USD 25,000 - 33,000; Full time

Job summary

Rocky Mountain Cancer Centers in Pueblo is seeking an experienced Patient Service Coordinator. You will schedule new and returning patients, handle referrals, collect co-pays, and manage front-office duties with emphasis on patient confidentiality and coordinated care within an oncology setting.

The role requires a high school diploma, 3 years of office experience, and strong communication and computer skills; familiarity with Microsoft Office is a plus.

Qualifications

• High School diploma or equivalent required.
• Position requires at least 3 year office experience, medical office preferred.
• Excellent communication skills, written and verbal.
• Proficiency with computer systems a requirement.
• Microsoft Outlook, Word, and Excel a plus.

Responsibilities

• Schedules new patients and return appointments in the computer system per physician/office guidelines; updates calendar for changes.
• Obtains and enters all authorization and correspondence related to referrals in patients' charts and computer.
• Schedules outpatient appointments/testing and hospital admissions upon request.
• Obtains necessary pre-certification as required; handles new patient referrals, gathers information, assigns patient account numbers and schedules appointments.
• Collects co-pays, deductibles and other out-of-pocket amounts at visit; maintains scheduling book for physicians and satellite sites.
• Handles incoming calls from patients needing scheduling or rescheduling.
• Provides patients with accurate appointment cards; documents no-shows and follows up to reschedule; arranges for financial counseling as needed.
• Maintains patient confidentiality per policies.
• Follows front office policies to improve efficiency.
• Covers for other front-office functions as needed.

Skills

Communication skills

Office experience (3 years)

Computer literacy

Education

High School diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Rocky Mountain Cancer Centers in Pueblo is seeking an experienced Patient Service Coordinator. You will schedule new and returning patients, handle referrals, collect co-pays, and manage front-office duties with emphasis on patient confidentiality and coordinated care within an oncology setting.

The role requires a high school diploma, 3 years of office experience, and strong communication and computer skills; familiarity with Microsoft Office is a plus.