Compassionate Oncology Patient Navigator

US Oncology Inc.; Vancouver, Northern (WA, KY); Hybrid; USD 27,000 - 43,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO & Holidays

Retirement savings

Wellness programs

Jeans Fridays!

Job summary

Compass Oncology is seeking a New Patient Coordinator at the Vancouver Cancer Center in Vancouver, WA. This full-time, 40-hour position serves as the patient’s medical liaison among the practice, hospital, support services, and payors to ensure a seamless cancer care journey.

The role requires a High School diploma or equivalent with 4+ years in medical office or related fields; strong verbal communication and Microsoft Office skills are essential.

Qualifications

• High School diploma or equivalent required.
• Some college preferred.
• At least four years of directly related experience such as medical office, coding or billing, patient advocate, or social services.
• Ability to verbally articulate information and questions with others; personable.
• Proficiency with computer systems, medical billing systems, and Microsoft Office Outlook & Word.

Responsibilities

• Prior to a patient’s first appointment, contacts or meets with patient to obtain basic chart information (diagnosis, referring physician, personal data, insurance, etc).
• Coordinates physician referrals and schedules oncology-related medical appointments, within and outside the practice; resolves insurance billing and coding issues; contacts agencies.
• Ensures accurate document is in the medical chart.
• Responsible for insurance verification and eligibility; assessment of patient financial requirements; educates patients on insurance benefits and co-payments; obtains pre-authorization of services.
• May assist patients with obtaining financial resources.
• Provides educational materials to patient and family; maintains patient education materials including brochures, videos, and teaching materials.
• Refers patient or family to agencies and services; maintains agency and services resource list.
• Responds to patient inquiries and provides solutions or options.
• May assist coworkers with resolution of non-routine & complex issues.

Skills

Verbal communication

Personable

MS Office

Medical billing systems

Computers

Education

High School diploma or equivalent

Some college

Tools

Microsoft Office

Job description

Compass Oncology is seeking a New Patient Coordinator at the Vancouver Cancer Center in Vancouver, WA. This full-time, 40-hour position serves as the patient’s medical liaison among the practice, hospital, support services, and payors to ensure a seamless cancer care journey.

The role requires a High School diploma or equivalent with 4+ years in medical office or related fields; strong verbal communication and Microsoft Office skills are essential.