Compassionate Oncology Care Navigator

bannerhealth; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Banner MD Anderson in Phoenix coordinates administrative care for oncology patients, conducting needs assessments, verifying insurance, handling documentation, and scheduling appointments with the clinical care team to optimize outcomes.

The role focuses on removing barriers to care, guiding patients through their journey, and ensuring timely treatment while maintaining privacy and accuracy. Schedule: Monday–Friday, 8am–4:30pm.

Qualifications

• High school diploma or GED required; medical terminology beneficial.
• Two years in health care experience.
• Excellent time management and problem-solving skills; strong customer service.

Responsibilities

• Collaborates with clinical team to provide resources to patients with barriers to care.
• Gathers and completes data/documentation and escalates for resolution.
• Uses Banner’s phone system to communicate with patients and external providers following HIPAA.

Skills

Time management

Problem solving

Customer service

HIPAA compliance

Education

High school diploma/GED

Bachelor’s degree preferred

Tools

Scheduling systems

Job description

Banner MD Anderson in Phoenix coordinates administrative care for oncology patients, conducting needs assessments, verifying insurance, handling documentation, and scheduling appointments with the clinical care team to optimize outcomes.

The role focuses on removing barriers to care, guiding patients through their journey, and ensuring timely treatment while maintaining privacy and accuracy. Schedule: Monday–Friday, 8am–4:30pm.