Compassionate Office Coordinator - Hospice Admin

Lightways Hospice and Serious Illness Care; Deerfield (IL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

401(k) matching

Health Insurance

Dental Insurance

Vision Insurance

Pet Insurance

Personal Time Off

Holiday Paid

Job summary

Lightways Hospice and Serious Illness Care is seeking an Office Coordinator to serve as the initial contact for staff, visitors, vendors and patients. The role provides reception, clerical and office organization support with a commitment to quality patient care.

Responsibilities include managing front desk operations, handling mail and deliveries, inventory oversight, and coordinating with departments using MatrixCare, ADP, Microsoft Teams, Relias and TigerConnect.

Qualifications

• High school diploma or equivalent required.
• At least three years of clerical or administrative support experience preferred.
• Proficiency with Microsoft Office Suite, including Excel.
• Excellent verbal and written communication, customer service, and public relations skills.

Responsibilities

• Front Desk & Visitor Management: greet visitors, vendors and volunteers; maintain sign-in logs.
• Mail & Delivery Logistics: coordinate incoming and outgoing shipments and routes.
• Inventory & Supply Chain Oversight: manage office supplies and medical supply area; ensure safety and compliance.
• Administrative & Clerical Support: provide cross-departmental support and use company software (MatrixCare, ADP, Teams, Relias, TigerConnect).
• Organizational Knowledge & Safety: maintain understanding of Lightways Hospice services to assist callers and guests.

Skills

Microsoft Office

Excel

Customer service

Verbal & written communication

Education

High school diploma or equivalent

Tools

MatrixCare

ADP

Microsoft Teams

Relias

TigerConnect

Job description

Lightways Hospice and Serious Illness Care is seeking an Office Coordinator to serve as the initial contact for staff, visitors, vendors and patients. The role provides reception, clerical and office organization support with a commitment to quality patient care.

Responsibilities include managing front desk operations, handling mail and deliveries, inventory oversight, and coordinating with departments using MatrixCare, ADP, Microsoft Teams, Relias and TigerConnect.