Compassionate Mental Health Patient Care Coordinator

Pacific Neuropsychiatric Specialists; Long Beach (CA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Dental insurance

401(k) matching

Job summary

Pacific Neuropsychiatric Specialists is seeking a friendly, patient-oriented Medical Assistant/Receptionist to welcome all patients, check in and collect copays, schedule follow-up appointments, and help keep provider schedules full. You’ll assist with paperwork, relay messages to providers, and respond to calls and voicemails promptly.

The role requires experience in a medical facility, strong communication, telephone and computer skills, and CPR/BLS certification.

Qualifications

• Experience or training in a medical facility.
• Friendly, outgoing, people oriented.
• Excellent written and oral communication skills.
• Telephone and computer skills.
• Ability to prioritize multiple tasks and handle stress.
• Intermediate math and computer skills.
• Professional interaction with all staff levels.

Responsibilities

• Welcome patients with a positive attitude.
• Check patients in and collect copays.
• Check patients out and schedule follow-up appointments.
• Ensure provider schedules are full and call waitlist patients when openings arise.
• Schedule and confirm appointments for existing patients.
• Assist with paperwork from patients and insurance/EDD as needed.
• Relay patient messages to providers and communicate responses.
• Answer calls and voicemails promptly.
• Be a team player and assist where needed.
• Maintain coverage flexibility across locations.
• Handle a high-volume office efficiently.

Skills

Medical facility experience

People oriented

Excellent communication

Telephone skills

Computer skills

Multitasking under stress

Professional interaction

Education

High School Diploma or equivalent

Psychiatric practice experience

Medical Assistant Certification (Preferred)

BLS/CPR Certification (Required)

Job description

Pacific Neuropsychiatric Specialists is seeking a friendly, patient-oriented Medical Assistant/Receptionist to welcome all patients, check in and collect copays, schedule follow-up appointments, and help keep provider schedules full. You’ll assist with paperwork, relay messages to providers, and respond to calls and voicemails promptly.

The role requires experience in a medical facility, strong communication, telephone and computer skills, and CPR/BLS certification.