Compassionate Medical Receptionist — Scheduling & Front Desk

Intermountain Centers; Tucson (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Intermountain Centers’ Tucson Health Home is seeking a Medical Receptionist to perform administrative functions for the medical staff under the supervision of the Medical Services Manager. This role includes greeting members and visitors, scheduling appointments, and maintaining a professional and confidential front-desk environment.

The position emphasizes customer service, office organization, HIPAA compliance, and collaboration with nursing staff to support chart retrieval, mail, copying, and

Qualifications

• Education: High School Diploma or GED required.
• 2–4 years of office experience, including working with the public.
• Medical office experience preferred.

Responsibilities

• Greets members and visitors in person, or by telephone.
• Schedules appointments in person, or by telephone.
• Assists with keeping members’ appointments on schedule by notifying staff of member’s arrival.
• Provides courteous, confidential customer service, answering members’ questions.
• Maintains the reception area, keeping it organized and tidy.
• Checks with nursing staff to assist with mail, copying, faxes, chart retrieval, etc.
• Maintains office equipment and inventory.
• Gathers information on community resources for medical staff.
• Adheres to HIPAA requirements.
• Develops, maintains and updates files, logs, manuals and handbooks for medical staff.
• Maintains an approved schedule and attendance.
• Performs other duties as assigned related to the position.

Education

High School Diploma/GED

Job description

Intermountain Centers’ Tucson Health Home is seeking a Medical Receptionist to perform administrative functions for the medical staff under the supervision of the Medical Services Manager. This role includes greeting members and visitors, scheduling appointments, and maintaining a professional and confidential front-desk environment.

The position emphasizes customer service, office organization, HIPAA compliance, and collaboration with nursing staff to support chart retrieval, mail, copying, and