Medical Receptionist Desert Rose

Intermountain Centers; Tucson (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Intermountain Centers in Tucson Health Home seeks a Medical Receptionist to support medical staff at the outpatient clinic. The role involves front-desk duties, scheduling, patient inquiries, and maintaining confidential records.

Under supervision of the Medical Services Manager, you will greet members, schedule appointments, coordinate with nursing staff, and ensure efficient front-desk operations while upholding HIPAA guidelines.

Qualifications

• Education – High School Diploma/GED is required.
• Experience – 2-4 years of office experience, including working with the public, is required; medical office experience preferred.

Responsibilities

• Greets members and visitors in person or by telephone.
• Schedules appointments in person or by phone.
• Assists with keeping members' appointments on schedule by notifying staff of arrivals.
• Provides customer service by answering members' questions in a confidential, courteous, professional and timely manner.
• Maintains the reception area, keeping it organized and tidy.
• Assists nursing staff with tasks like mail, copying, faxes, chart retrieval, etc.
• Maintains office equipment and orders supplies.
• Gathers information on community resources for medical staff.
• Adheres to HIPAA regulations and maintains confidentiality.
• Develops, maintains and updates files, logs, manuals and handbooks for medical staff.
• Maintains an approved schedule and acceptable attendance.
• Performs other duties as assigned.

Skills

Customer service

Education

High School Diploma/GED

Job description

General Summary

Under the supervision of the Medical Services Manager, the Medical Receptionist performs administrative functions for the medical staff of Intermountain Centers’ Tucson Health Home, a psychiatric outpatient clinic.

Job Responsibilities

• Greets members and visitors in person, or by telephone, answering or referring their inquiries.
• Schedules appointments in person, or by telephone.
• Assists with keeping members’ appointments on schedule by notifying staff of member’s arrival.
• Provides customer service by answering members’ questions; conducts interactions in a confidential, courteous, professional and timely manner.
• Maintains the reception area, keeping it organized and tidy.
• Routinely checks with nursing staff to provide assistance with certified mail, copying, faxes, chart retrieval, etc.
• Maintains office equipment. Performs inventory control and orders supplies.
• Gathers information on community resources for medical staff.
• Adheres to Health Insurance Portability and Accountability Act (HIPAA) of 1996.
• Develops, maintains and updates files, logs, manuals and handbooks for medical staff.
• Maintains an approved schedule, and acceptable level of attendance.
• Performs other duties as assigned or necessary as they relate to the general nature of position.

Qualifications

• Education – High School Diploma/GED Required
• Experience – 2-4 years of office experience, including working with the public, required; medical office experience preferred.

Regulatory

• Minimum 21 years of age.
• DPS Level I fingerprint clearance (must possess upon hire and maintain throughout employment).
• CPR, First Aid, AED certification, if required (must possess upon hire and maintain throughout employment).
• Current, valid Arizona Driver’s License and 39-month Motor Vehicle Report and proof of vehicle registration liability insurance to meet insurance requirements, if required.
• Initial current negative TB test result, if required (Employer provides).

Questions about this position? Contact us at [e-mail]