Compassionate Medical Receptionist & Intake Coordinator

Crossroads; Newport (TN); On-site; USD 31,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

PTO

401K match with no vesting period

CE allowance

Life Insurance

Short/Long Term Disability

Paid maternity/paternity leave

Mental Health day

Calm subscription

Mileage reimbursement

Job summary

Crossroads Treatment Centers in Newport, TN is seeking a dedicated Medical Receptionist to deliver exceptional front-desk service. You will check in patients, process payments, and support daily operations with a professional, welcoming demeanor.

You will guide new patients through intake, collect samples as needed, and collaborate with clinicians to coordinate admissions, while maintaining accurate records and providing top-notch clerical assistance.

Qualifications

• High School Diploma or GED required.
• Customer Service experience in a fast paced environment preferred.
• Healthcare experience or office administration preferred.
• Lived addiction experience is a plus.

Responsibilities

• Provide excellent customer service when checking in patients, receiving payments, and assisting daily operations.
• Maintain a friendly, professional attitude toward patients and offer a high-quality experience.
• Guide new patients through their intake process.
• Collect urine and saliva samples for patient drug screens as needed.
• Maintain daily financial records and reports.
• Coordinate with medical and clinical staff to coordinate intakes.
• Provide clerical and logistical support and oversee patient accounts.

Skills

Customer service

Professional attitude

Coordination with medical staff

Education

High School Diploma or GED

Job description

Crossroads Treatment Centers in Newport, TN is seeking a dedicated Medical Receptionist to deliver exceptional front-desk service. You will check in patients, process payments, and support daily operations with a professional, welcoming demeanor.

You will guide new patients through intake, collect samples as needed, and collaborate with clinicians to coordinate admissions, while maintaining accurate records and providing top-notch clerical assistance.