Patient Services Coordinator — Medical Receptionist

Crossroads-Treatment-Centers; Newport (TN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

PTO

401K Match

Continuing Education Allowance

Life Insurance

Disability Insurance

Paid parental leave

Mental Health Day

Job summary

Crossroads Treatment Centers is seeking a Medical Receptionist to provide frontline support in a fast-paced outpatient setting in Newport, TN. You will check in patients, collect payments, and assist in daily operations while maintaining a friendly, professional attitude to offer a superior patient experience.

You will guide new patients through intake, collect specimens as needed, and work with clinical staff to coordinate schedules and services.

Qualifications

• High School Diploma or GED required.
• Customer Service experience in a fast paced environment preferred.
• Experience in healthcare, addiction medicine, office administration preferred.
• Lived Addiction experience is a plus.

Responsibilities

• Responsible for providing excellent customer service checking in patients, receiving payments, and assisting in daily operations.
• Maintain friendly, professional attitude towards patients, offer a “white glove” experience.
• Provide an exceptional experience by guiding new patients through their intake process.
• Collect urine and saliva samples for patient drug screens as needed.
• Maintains daily financial records and reports.
• Coordinates with medical and clinical staff to coordinate intakes.
• Provides clerical and logistical support.
• Oversees patient accounts and financial responsibilities.

Skills

Customer service

Healthcare experience

Office administration

Education

High School Diploma or GED

Job description

Crossroads Treatment Centers is seeking a Medical Receptionist to provide frontline support in a fast-paced outpatient setting in Newport, TN. You will check in patients, collect payments, and assist in daily operations while maintaining a friendly, professional attitude to offer a superior patient experience.

You will guide new patients through intake, collect specimens as needed, and work with clinical staff to coordinate schedules and services.