Front Desk & Intake Coordinator (Medical Receptionist)

Crossroads; Sparta (TN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off (PTO)

401K matching

Continuing Education Allowance

Life Insurance

Short/Long Term Disability

Paid maternity/paternity leave

Mental Health day

Calm subscription

Job summary

Crossroads Treatment Centers in Sparta, TN seeks a Medical Receptionist to provide excellent front-desk service, check-in patients, process payments, and support daily operations. You will guide new patients through intake, collect samples as needed, and coordinate with clinical staff to ensure smooth intakes.

The role emphasizes a friendly, professional demeanor and the ability to maintain daily financial records while delivering a welcoming patient experience.

Qualifications

• High School Diploma or GED required.
• Customer Service experience in a fast paced environment preferred.
• Experience in healthcare, addiction medicine, office administration preferred.
• Lived Addiction experience is a plus.

Responsibilities

• Responsible for providing excellent customer service checking in patients, receiving payments, and assisting in daily operations.
• Maintain friendly, professional attitude towards patients, offer a "white glove" experience.
• Provide an exceptional experience by guiding new patients through their intake process.
• Collect urine and saliva samples for patient drug screens as needed
• Maintains daily financial records and reports
• Coordinates with medical and clinical staff to coordinate intakes
• Provides clerical and logistical support
• Oversees patient accounts and financial responsibilities

Skills

Customer service

Healthcare experience

Office administration

Lived addiction experience

Education

High School Diploma or GED

Job description

Crossroads Treatment Centers in Sparta, TN seeks a Medical Receptionist to provide excellent front-desk service, check-in patients, process payments, and support daily operations. You will guide new patients through intake, collect samples as needed, and coordinate with clinical staff to ensure smooth intakes.

The role emphasizes a friendly, professional demeanor and the ability to maintain daily financial records while delivering a welcoming patient experience.