Compassionate Medical Receptionist for Patient Experience

First-Physicians; Odessa (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Paid time off

Job summary

First Physicians in Odessa, TX is seeking a friendly Medical Receptionist to be the welcoming first point of contact for patients. This full-time role supports clinics by managing check-ins, scheduling, payments, and records with accuracy and empathy.

Ideal candidates are organized communicators who thrive in a fast-paced medical office, comfortable with computers and HIPAA compliance, and who can balance professionalism with a warm patient experience on every visit.

Qualifications

• High school diploma or GED required.
• Friendly, approachable, and professional demeanor.
• Strong communication and interpersonal skills.
• Comfortable using computers and willing to learn new systems.
• Excellent organizational skills and attention to detail.
• Ability to stay calm in a fast-paced environment.
• Dependable and punctual with a patient-focused attitude.

Responsibilities

• Welcome patients and visitors with a warm, friendly attitude.
• Check patients in and out, collect copayments, and assist with payment questions.
• Schedule, confirm, and reschedule appointments.
• Register walk-in patients.
• Enter and update patient demographics and insurance information.
• Verify insurance eligibility.
• Answer multi-line phone calls and direct to team members.
• Balance the daily cash drawer and maintain payment logs.
• Process medical records requests in compliance with HIPAA.
• Maintain a clean, welcoming reception area.
• Work collaboratively with providers, clinical staff, and other team members.

Skills

Customer service

Communication

Organizational skills

Computer skills

HIPAA compliance

Education

High school diploma or GED

Tools

Athena EHR

Job description

First Physicians in Odessa, TX is seeking a friendly Medical Receptionist to be the welcoming first point of contact for patients. This full-time role supports clinics by managing check-ins, scheduling, payments, and records with accuracy and empathy.

Ideal candidates are organized communicators who thrive in a fast-paced medical office, comfortable with computers and HIPAA compliance, and who can balance professionalism with a warm patient experience on every visit.