Compassionate Medical Receptionist

Mercy Medical Center, Baltimore, MD; Baltimore (MD); On-site; USD 25,000 - 37,000; Full time

Job summary

Mercy Medical Center, Baltimore, MD, is hiring a Medical Receptionist to deliver welcoming, professional front-desk service for patients and visitors in both inpatient and outpatient settings. The PSR role emphasizes accuracy, teamwork, and a patient-first mindset in a fast-paced healthcare environment.

Applicants should have a high school diploma and experience in healthcare or OB/GYN settings, with strong computer and communication skills for handling schedules and medical records.

Qualifications

• Must have basic computer proficiency and ability to read, write, and speak English clearly.
• Experience preferred in a fast-paced OB/GYN practice or healthcare setting.

Responsibilities

• Provide excellent customer service to patients and visitors to create a healing environment in both inpatient and outpatient settings.
• Cross-train to support other team members and fill in when needed.
• Uphold Mercy's mission, protect confidentiality, and treat patients with dignity and compassion.

Skills

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Microsoft Outlook

Meditech

Epic

Performance Manager/NetLearning

English proficiency

Education

High School Diploma or GED

Job description

Mercy Medical Center, Baltimore, MD, is hiring a Medical Receptionist to deliver welcoming, professional front-desk service for patients and visitors in both inpatient and outpatient settings. The PSR role emphasizes accuracy, teamwork, and a patient-first mindset in a fast-paced healthcare environment.

Applicants should have a high school diploma and experience in healthcare or OB/GYN settings, with strong computer and communication skills for handling schedules and medical records.