Compassionate Medical Front Desk Specialist

Mercy Medical Center, Inc.; Overlea (MD); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Health benefits

403(b) retirement plan with company‑m

Paid Time Off and holidays

Tuition reimbursement

Mental Health resources

Disability benefits

Employee discounts

Rewards & Recognition program

Job summary

Mercy Medical Center, Inc. is hiring a Medical Receptionist for the Overlea location. You will be the first point of contact, greeting patients, scheduling, and handling front desk operations in a busy hospital setting.

Responsibilities include patient registration, phones, insurance verification, and basic billing entries. Join a mission-driven team with strong benefits and opportunities for growth at Mercy Health Services.

Qualifications

• Scheduling patients and coordinating appointments.
• Answering phones and directing calls professionally.
• Scanning and organizing medical records for the front desk.
• Triage patient calls for urgency and importance.
• Collecting and verifying insurance information and benefits.
• Entering charges and processing payments at the point of service.

Responsibilities

• Greet and register patients as they arrive to ensure a smooth check-in.
• Maintain accurate front desk operations and patient flow.
• Assist with scheduling and appointment coordination for clinicians.

Skills

Scheduling

Phone answering

Medical records

Phone triage

Insurance verification

Billing entry

Job description

Mercy Medical Center, Inc. is hiring a Medical Receptionist for the Overlea location. You will be the first point of contact, greeting patients, scheduling, and handling front desk operations in a busy hospital setting.

Responsibilities include patient registration, phones, insurance verification, and basic billing entries. Join a mission-driven team with strong benefits and opportunities for growth at Mercy Health Services.