Compassionate Medical Office Assistant - Scheduling

AdventHealth; Calhoun (GA); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Benefits from Day One

403-B Retirement Plan

Paid Time Off from Day One

Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth in Calhoun, GA is seeking a compassionate Administrative Support with a focus on medical records. This full-time, day-shift role requires Mon-Fri, 8am-5pm, and involves facilitating medical record requests, obtaining authorizations, collecting copays, and scheduling appointments.

You will greet patients, answer calls, verify insurance, and distribute documents in the AMR system, supporting smooth patient care.

Qualifications

• High school diploma or equivalent required.
• Customer service and communication skills essential.
• Experience with medical records and scheduling preferred.

Responsibilities

• Facilitates medical record requests accurately and timely.
• Obtains insurance authorizations and verifies coverage.
• Collects copays/deductibles and manages patient payments.
• Greets patients and handles calls in a friendly, timely manner.
• Schedules and confirms appointments to reduce no-shows.

Skills

Customer service

Communication

Medical records

Scheduling

Cash handling

Education

High School Diploma

Tools

Microsoft Office

EMR systems

Job description

AdventHealth in Calhoun, GA is seeking a compassionate Administrative Support with a focus on medical records. This full-time, day-shift role requires Mon-Fri, 8am-5pm, and involves facilitating medical record requests, obtaining authorizations, collecting copays, and scheduling appointments.

You will greet patients, answer calls, verify insurance, and distribute documents in the AMR system, supporting smooth patient care.