Compassionate Front Desk Coordinator - Medical Office

Jax Spine and Pain Center; Florida; On-site; USD 30,000 - 40,000; Full time

Job summary

A pain management clinic in Florida is seeking a Front Desk Representative to serve as the first point of contact for patients. This role involves greeting patients, scheduling appointments, verifying insurance, and maintaining accurate records. The ideal candidate should have strong customer service skills, proficiency in Microsoft Office, and prior experience in a medical setting. This position requires the ability to multi-task and work efficiently in a busy environment, ensuring patients receive a positive experience during their visits.

Qualifications

• Prior experience in a medical office setting, preferably in pain management or orthopedics.
• Knowledge of medical terminology, scheduling systems (e.g., EHR/EMR), and insurance verification processes.
• Ability to multi-task and stay organized in a fast-paced environment.

Responsibilities

• Greet patients warmly and professionally as they arrive at the clinic.
• Answer and manage incoming calls, schedule appointments, and route messages.
• Check patients in and out, verifying demographic and insurance information.

Skills

Customer service skills

Interpersonal skills

Multi-tasking ability

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

A pain management clinic in Florida is seeking a Front Desk Representative to serve as the first point of contact for patients. This role involves greeting patients, scheduling appointments, verifying insurance, and maintaining accurate records. The ideal candidate should have strong customer service skills, proficiency in Microsoft Office, and prior experience in a medical setting. This position requires the ability to multi-task and work efficiently in a busy environment, ensuring patients receive a positive experience during their visits.