Compassionate Medical Front Desk Receptionist

New Braunfels Orthopaedic Surgery & Sports Medicine; Texas; Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

New Braunfels Orthopaedic Surgery & Sports Medicine is seeking a friendly front-office receptionist to welcome patients and manage calls in a busy orthopedic clinic. You will schedule appointments, process payments, and support the front desk with data entry and insurance verifications.

Experience with Athena Health or EHR systems is helpful but not required. The role emphasizes professionalism, confidentiality under HIPAA, and teamwork in a patient-centered environment.

Qualifications

• Minimum of accredited high school graduate or GED equivalent.
• Excellent communication and customer service skills.
• Ability to work as part of a team with minimal supervision.
• Ability to handle high volume of patients and calls.

Responsabilités

• Greet patients and visitors in person and by telephone; ensure patient satisfaction.
• Check out patients, collect deductibles and co-insurances.
• Answer incoming calls and check voice messages regularly.
• Schedule patient appointments, handle referrals, collect co-pays and balances, register patients.
• Enter patient information into the electronic health record with accuracy.
• Verify insurance and monitor clinic schedule.

Connaissances

Excellent communication

Customer service

Team player

Multi-tasking

Data entry

Office skills

Formation

High school diploma or GED

Outils

Athena Health

EHR

Description du poste

New Braunfels Orthopaedic Surgery & Sports Medicine is seeking a friendly front-office receptionist to welcome patients and manage calls in a busy orthopedic clinic. You will schedule appointments, process payments, and support the front desk with data entry and insurance verifications.

Experience with Athena Health or EHR systems is helpful but not required. The role emphasizes professionalism, confidentiality under HIPAA, and teamwork in a patient-centered environment.