Compassionate Medical Front Desk Receptionist

Southwest-Womens-Care-P; Phoenix (AZ); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

PTO

paid Holidays

uniforms

more

Job summary

Southwest Contemporary Women's Care in Ahwatukee, AZ is hiring a Front Office Receptionist to warmly greet patients, register them, verify insurance, and support billing and scheduling. You will act as the first point of contact, delivering exceptional customer service while maintaining confidentiality per HIPAA guidelines.

The role requires 2 years in medical front office or customer service, familiarity with Phreesia and Intergy, and a professional appearance.

Qualifications

• High school diploma or GED required.
• Minimum 2 years front office or patient-facing service experience, ideally in medical settings.
• Experience with medical office software and insurance practices is helpful.
• Attention to confidentiality and professional conduct in line with HIPAA.

Responsibilities

• Greet patients warmly and check them in/out by using patients' names.
• Register patients, verify insurance, obtain signatures, and document details.
• Manage charts, referrals, authorizations, and benefit verifications daily.
• Handle billing support, explain financial responsibilities, and offer payment options.
• Collect copays/coinsurance, balance cash drawer, and reconcile daily receipts.
• Schedule appointments, manage reschedules, and support centralized scheduling.
• Maintain Phreesia, Intergy, and SWCWC systems; ensure clean reception area.

Skills

Customer service

Medical office experience

HIPAA compliance

Attention to detail

Multi-tasking

Education

High school diploma/GED

Tools

Phreesia

Intergy

SWCWC website

Job description

Southwest Contemporary Women's Care in Ahwatukee, AZ is hiring a Front Office Receptionist to warmly greet patients, register them, verify insurance, and support billing and scheduling. You will act as the first point of contact, delivering exceptional customer service while maintaining confidentiality per HIPAA guidelines.

The role requires 2 years in medical front office or customer service, familiarity with Phreesia and Intergy, and a professional appearance.