Compassionate Front Desk & Scheduling Specialist

Southwest Behavioral Health Services; Prescott Valley (AZ); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

PTO and holidays

Low-cost medical, dental and vision

Tuition reimbursement

Career development

Retirement plan with company match

Job summary

Southwest Behavioral & Health Services is seeking a Front Office Representative for our Prescott Valley location. You will manage front desk duties, scheduling, insurance verification, and patient intake with strong communication and empathy.

Ideal candidates will have a High School diploma or GED, a Medical Assistant training background, and bilingual English/Spanish abilities. Schedule is Monday–Friday, 9am–6pm, with an unpaid lunch, located in Prescott Valley.

Qualifications

• High school diploma or GED required.
• Completion of a Medical Assistant training program preferred.
• Medical Assistant Certification preferred.

Responsibilities

• Maintains client databases and schedules appointments.
• Verifies insurance and eligibility prior to visits.
• Handles intake referrals and screenings.
• Answers phone calls promptly and manages communications.
• Coordinates transportation as needed.
• Collects co-pays and handles billing contributions.

Skills

Front office coordination

Communication skills

Bilingual English/Spanish

Education

High School Diploma or GED

Medical Assistant training program

Medical Assistant Certification

Job description

Southwest Behavioral & Health Services is seeking a Front Office Representative for our Prescott Valley location. You will manage front desk duties, scheduling, insurance verification, and patient intake with strong communication and empathy.

Ideal candidates will have a High School diploma or GED, a Medical Assistant training background, and bilingual English/Spanish abilities. Schedule is Monday–Friday, 9am–6pm, with an unpaid lunch, located in Prescott Valley.