Patient Access & Front Desk Specialist (Medical)

NATIVE HEALTH; Mesa (AZ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Vision, and Dental Insurance

Retirement Benefits - Up to 5% Match

Paid Holidays (12)

Tuition Reimbursement and Educational

Employee Recognition Program

Job summary

Native Health in Mesa, AZ is seeking a Medical Front Office Receptionist to deliver excellent customer service and manage front desk duties at our clinics. You will greet patients, answer calls, set appointments, update records, verify AHCCCS eligibility or other payment sources, collect payments, and support first contact flow.

Candidates should have a high school diploma, at least three years in customer service or medical reception, bilingual Spanish preferred, and be able to pass background

Qualifications

• High school diploma required.
• Minimum of three years in customer service, patient registration, or direct medical care.
• Bilingual in Spanish preferred.

Responsibilities

• Provide excellent customer service to visitors, patients, and staff in person and over the phone.
• Register patients and verify insurance eligibility.
• Connect uninsured/underinsured with enrollment services.
• Manage medical appointments and provider schedules.
• Collect and process payments from patients.
• Support organizational operations as needed.

Skills

Customer service

Patient registration

AHCCCS eligibility

EHR knowledge

Communication

Privacy & confidentiality

Team collaboration

General Office software

Education

High school diploma

Tools

NextGen EHR

Microsoft Office

Job description

Native Health in Mesa, AZ is seeking a Medical Front Office Receptionist to deliver excellent customer service and manage front desk duties at our clinics. You will greet patients, answer calls, set appointments, update records, verify AHCCCS eligibility or other payment sources, collect payments, and support first contact flow.

Candidates should have a high school diploma, at least three years in customer service or medical reception, bilingual Spanish preferred, and be able to pass background