Compassionate Medical Front Desk & Patient Concierge

Prisma-Community-Care-1; Phoenix (AZ); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

PTO 200 hrs

13 holidays

Health insurance

Disability insurance

EAP

Retirement plan

Job summary

Prisma Community Care in Phoenix, AZ is seeking a Medical Front Desk Receptionist to greet patients and manage front-desk operations. You will handle phone calls, appointment scheduling, data entry, insurance verification, and EMR scanning with a patient-centered approach.

The role emphasizes a welcoming, organized front desk, teamwork, and commitment to inclusive care for all patients. Some evenings or weekends may be required.

Qualifications

• High School diploma or GED required.
• 2–3 years front office/customer service experience.
• Ability to build rapport with diverse populations and communicate effectively.

Responsibilities

• Check in clients and visitors for appointments.
• Answer incoming calls and manage inquiries.
• Schedule appointments as needed.
• Enter data for new and updated packets.
• Verify patient insurances for appointments.
• Confirm appointments for providers.
• Scan documents into the EMR system.

Skills

Front Office

Customer Service

Communication

Multitasking

Education

High School diploma/GED

Tools

eClinicalWorks EMR

Job description

Prisma Community Care in Phoenix, AZ is seeking a Medical Front Desk Receptionist to greet patients and manage front-desk operations. You will handle phone calls, appointment scheduling, data entry, insurance verification, and EMR scanning with a patient-centered approach.

The role emphasizes a welcoming, organized front desk, teamwork, and commitment to inclusive care for all patients. Some evenings or weekends may be required.