Front Desk & Patient Concierge — 3‑Day Week, Impactful Healthcare

Serenity Healthcare; Phoenix (AZ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Consistent schedule (3 days/week)

10 PTO days (15 after first year)

Comprehensive health coverage (90%)

401k plan

Referral rewards

Job summary

A progressive healthcare provider in Phoenix, Arizona, is seeking a Front Desk Receptionist to be the welcoming face for patients. In this role, you'll manage patient check-ins, assist with queries, and maintain a calm environment. Ideal candidates will have strong customer service skills and experience in fast-paced settings. The position offers consistent hours, generous PTO, and comprehensive health benefits. Join us in making a meaningful difference every day.

Qualifications

• 1+ year of experience in fast-paced, service-focused roles.
• Ability to manage multiple tasks without losing composure.
• Understanding of privacy protocols in healthcare.

Responsibilities

• Greet patients and their support crew warmly.
• Update and verify patient information during visits.
• Answer calls and assist patients with inquiries.
• Maintain a clean and inviting front space.

Skills

Attention to detail

Multitasking

Customer service

Fluent in digital systems

Education

High School Diploma or GED

Job description

A progressive healthcare provider in Phoenix, Arizona, is seeking a Front Desk Receptionist to be the welcoming face for patients. In this role, you'll manage patient check-ins, assist with queries, and maintain a calm environment. Ideal candidates will have strong customer service skills and experience in fast-paced settings. The position offers consistent hours, generous PTO, and comprehensive health benefits. Join us in making a meaningful difference every day.