Medical Front Desk Concierge

CommonSpirit Health; Prescott (AZ); On-site; USD 25,000 - 30,000; Full time

Job summary

CommonSpirit Health, via Yavapai Regional Medical Center (DH-YRMC) in Prescott, AZ, seeks a friendly Receptionist to be the welcoming heart of the facility. You will manage patient reception, coordinate essential administrative tasks, and guide diverse patient populations using Outlook, Google Workspace, and Windows-based tools.

The role requires strong interpersonal skills, compassion for patient well-being, and an adaptable approach to creating a positive experience for all patients and staff.

Qualifications

• High School Graduate or GED is required.
• Basic computer skills are required.
• Proficiency with Outlook and Google Workspace is preferred.

Responsibilities

• Manage patient reception and greeting to ensure a welcoming environment.
• Coordinate essential administrative tasks and maintain departmental logs and reports.
• Answer phones in a pleasant and helpful manner and guide patients through check-in steps.
• Oversee waiting area and assist with patient movement and queue management.
• Utilize multi-line phones and basic IT tools to support smooth operations.

Skills

Interpersonal skills

Customer service

Multitasking

Education

High School Diploma or GED

Tools

Outlook

Google Workspace

Windows OS

Job description

CommonSpirit Health, via Yavapai Regional Medical Center (DH-YRMC) in Prescott, AZ, seeks a friendly Receptionist to be the welcoming heart of the facility. You will manage patient reception, coordinate essential administrative tasks, and guide diverse patient populations using Outlook, Google Workspace, and Windows-based tools.

The role requires strong interpersonal skills, compassion for patient well-being, and an adaptable approach to creating a positive experience for all patients and staff.