Compassionate Match Support Specialist

Kansas Big Brothers Big Sisters; Wichita (KS); On-site; USD 38,000 - 40,000; Full time

Job summary

Kansas Big Brothers Big Sisters is seeking a Match Support Specialist in Wichita, KS. The role focuses on building and maintaining meaningful relationships with Bigs, Littles, and families, delivering coaching and support via phone, email, or in person.

Responsibilities include managing match meetings, assessing relationships, providing reports to supervisors, and participating in agency events to advance the mission while maintaining high standards of safety and confidentiality.

Qualifications

• Bachelor’s degree required.
• Strong interpersonal skills and ability to work with diverse populations.
• Experience with Microsoft Office and databases/Salesforce preferred.

Responsibilities

• Build and maintain quality relationships with Bigs, Littles, and families.
• Conduct meetings, supervision, and support within guidelines; provide reports to supervisor.
• Assess match relationships focusing on child safety, privacy, and positive youth development.
• Represent KSBBBS positively in all spaces and events; support program goals.

Skills

Patience

Relationship-building

Clear communication

Stress management

Multi-tasking

Spanish a plus

Education

Bachelor’s degree

Job description

Kansas Big Brothers Big Sisters is seeking a Match Support Specialist in Wichita, KS. The role focuses on building and maintaining meaningful relationships with Bigs, Littles, and families, delivering coaching and support via phone, email, or in person.

Responsibilities include managing match meetings, assessing relationships, providing reports to supervisors, and participating in agency events to advance the mission while maintaining high standards of safety and confidentiality.