Compassionate Imaging Scheduling Coordinator

Capitol Imaging Services, LLC; New Orleans, Metairie (LA, LA); On-site; USD 36,000 - 48,000; Full time

Job summary

Capitol Imaging Services, LLC is seeking a Patient Coordinator to join our imaging facility team in New Orleans. You will handle scheduling, insurance verification, appointment management, and patient communications to ensure a smooth, compassionate patient experience from scheduling through visit completion.

Ideal candidates bring 1–2 years of healthcare office experience, familiarity with medical terminology and HIPAA, and strong organizational and interpersonal skills.

Qualifications

• Minimum 1–2 years in a healthcare or medical office setting.
• Familiarity with medical terminology, insurance processes, and HIPAA.
• Excellent communication and interpersonal skills.
• Proficiency in scheduling software and EMR systems.

Responsibilities

• Schedule imaging appointments to optimize resource use and patient care.
• Verify insurance eligibility and benefits prior to appointments.
• Monitor daily schedule and backfill open slots.
• Handle patient inquiries with clear, empathetic guidance.
• Enter patient data into EMR and maintain records.
• Collaborate with radiologists, technologists, and staff.
• Provide a warm, welcoming environment for patients and families.

Skills

Communication

Empathy

Multitasking

Patient-focused

Scheduling coordination

Tools

Scheduling software

EMR systems

Job description

Capitol Imaging Services, LLC is seeking a Patient Coordinator to join our imaging facility team in New Orleans. You will handle scheduling, insurance verification, appointment management, and patient communications to ensure a smooth, compassionate patient experience from scheduling through visit completion.

Ideal candidates bring 1–2 years of healthcare office experience, familiarity with medical terminology and HIPAA, and strong organizational and interpersonal skills.