Compassionate Hospice Volunteer & Program Coordinator

Gentiva; Foley (AL); On-site; USD 42,000 - 60,000; Full time

Job summary

Gentiva seeks a compassionate Volunteer Coordinator to join our hospice care team. You will recruit, train, supervise and support volunteers delivering essential services to patients and families, while ensuring adherence to hospice regulations.

You will coordinate placements, orientations and ongoing mentoring, maintain volunteer records, and collaborate with staff to optimize volunteer impact and community outreach.

Qualifications

• CPR certification required.
• Valid driver’s license, reliable transportation, and current auto insurance required.
• Deep understanding of hospice philosophy and the emotional needs of terminally ill patients and their families.
• Ability to build rapport with volunteers, staff, and community partners.
• Strong organizational and record-keeping abilities.
• Excellent verbal and written communication skills.
• Proficiency in public speaking and group facilitation.
• Flexible, empathetic, and capable of working independently and collaboratively.
• Competent in Microsoft Office and other basic office equipment.

Responsibilities

• Supervise all volunteer activity within the designated service area.
• Maintain compliance with the Medicare Hospice Conditions of Participation 5% volunteer requirement.
• Assess patient and family needs for volunteer services and coordinate appropriate placements.
• Recruit, train, and retain Administrative, Direct Care, Vigil, and Bereavement volunteers.
• Facilitate volunteer orientation and annual training requirements.
• Ensure completion of health screening requirements (e.g., TB tests, health questionnaires).
• Serve as liaison between volunteers and staff to promote strong communication.
• Represent the volunteer program at interdisciplinary team meetings and in the community.
• Maintain accurate and up-to-date volunteer records, including visit documentation, evaluations, and monthly statistics.
• Participate in the hospice’s quality assessment and performance improvement activities.
• Support volunteers with regular communication and mentoring.
• Serve as a backup volunteer when needed.
• Assist with reviewing and updating volunteer policies and procedures.

Skills

Public speaking

Group facilitation

Communication

Organizational skills

Record-keeping

Empathy

Education

Bachelor’s degree or 4+ years related experience

Tools

Microsoft Office

Job description

Gentiva seeks a compassionate Volunteer Coordinator to join our hospice care team. You will recruit, train, supervise and support volunteers delivering essential services to patients and families, while ensuring adherence to hospice regulations.

You will coordinate placements, orientations and ongoing mentoring, maintain volunteer records, and collaborate with staff to optimize volunteer impact and community outreach.