Hospice Volunteer Coordinator: Recruit & Support Volunteers

Gentiva; Knoxville (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

Career Advancement Opportunities

Wellness Programs

Education Support & Tuition Assistance

Free CEUs

Paid Holidays

Job summary

Gentiva Hospice is seeking a compassionate Volunteer Coordinator to recruit, train, supervise, and support volunteers who provide essential services to patients and families. You will ensure the program aligns with hospice regulations and community needs while acting as the voice for volunteers within the interdisciplinary team.

The role emphasizes organizing training, mentoring volunteers, maintaining records, and coordinating placements.

Qualifications

• CPR certification is required.
• Valid driver’s license, reliable transportation, and current auto insurance are required.
• Deep understanding of hospice philosophy and emotional needs of patients and families.
• Ability to build rapport with volunteers, staff, and community partners.
• Strong organizational and record-keeping abilities.
• Excellent verbal and written communication skills.

Responsibilities

• Supervise all volunteer activity within the designated service area.
• Maintain compliance with Medicare Hospice Conditions of Participation and 5% volunteer requirement.
• Assess patient and family needs for volunteer services and coordinate placements.
• Recruit, train, and retain Administrative, Direct Care, Vigil, and Bereavement volunteers.
• Facilitate volunteer orientation and annual training requirements.
• Ensure completion of health screening requirements (e.g., TB tests, health questionnaires).
• Serve as liaison between volunteers and staff to promote strong communication.
• Represent the volunteer program at interdisciplinary team meetings and in the community.
• Maintain accurate volunteer records, including visit documentation and monthly statistics.
• Participate in the hospice’s quality assessment and performance improvement activities.
• Support volunteers with regular communication and mentoring.
• Serve as a backup volunteer when needed.
• Assist with reviewing and updating volunteer policies and procedures.

Skills

CPR certification

Driver's license & reliable transport

Communication skills

Public speaking & group facilitation

Organizational skills

Microsoft Office proficiency

Education

Bachelor’s degree preferred or four years related experience

Tools

Microsoft Office

Job description

Gentiva Hospice is seeking a compassionate Volunteer Coordinator to recruit, train, supervise, and support volunteers who provide essential services to patients and families. You will ensure the program aligns with hospice regulations and community needs while acting as the voice for volunteers within the interdisciplinary team.

The role emphasizes organizing training, mentoring volunteers, maintaining records, and coordinating placements.