Compassionate Hospice Operations & Scheduling Coordinator

Vitalityhospice; Allentown, Northern (Lehigh County, KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental & Vision Insurance

401(k) with company match

Paid Time Off

Paid Holidays

Performance bonuses

Employee Referral Program

Professional development opportunities

Employee recognition and appreciation

Job summary

Vitality Hospice & Palliative Care is seeking a Team Coordinator to provide administrative support and coordinate hospice scheduling for the clinical and leadership teams. This role helps keep patient care on track and ensures smooth daily office operations in a compassionate, fast-paced environment.

The ideal candidate will have healthcare administrative experience, strong organizational skills, and proficiency with Microsoft Word, Excel, and Outlook.

Qualifications

• Strong multitasking with excellent communication and computer skills.
• Experience in hospice, home health, physician office management, healthcare administration, or medical scheduling preferred.
• Scheduling or healthcare coordination experience strongly preferred.
• Experience with an EMR/EHR system is a plus.

Responsibilities

• Coordinate and maintain hospice aide schedules, adjusting as census and staffing needs change.
• Answer phones and provide professional, compassionate customer service to patients, families, staff, and referral partners.
• Assist with daily office functions including scanning, faxing, filing, data entry, and document management.
• Maintain accurate and organized patient, clinical, and business records.
• Enter and transcribe orders and assist with documentation as appropriate.
• Make follow-up calls and assist with coordinating patient needs and transitions of care.
• Communicate with nurses, aides, social workers, providers, and other members of the interdisciplinary team.
• Assist with referrals and communication between departments.
• Support managers and directors with administrative and operational needs.
• Assist with regulatory and compliance documentation, including professional licenses and required employee records.
• Serve as a liaison between the local office and corporate team.
• Participate in staff meetings, team meetings, trainings, and other company activities.
• Help create a positive, organized, professional, and welcoming office environment.

Skills

Multitasking

Communication

Computer skills

Scheduling

Organization

Time management

Verbal communication

Written communication

Confidentiality

Independence

Education

N/A

Tools

EMR/EHR system

Microsoft Word

Excel

Outlook

Job description

Vitality Hospice & Palliative Care is seeking a Team Coordinator to provide administrative support and coordinate hospice scheduling for the clinical and leadership teams. This role helps keep patient care on track and ensures smooth daily office operations in a compassionate, fast-paced environment.

The ideal candidate will have healthcare administrative experience, strong organizational skills, and proficiency with Microsoft Word, Excel, and Outlook.