Hospice Office & Care Coordination Lead

Vitality Hospice and Palliative Care; Allentown (Lehigh County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental & Vision Insurance

401(k) with company match

Paid Time Off

Paid Holidays

Performance bonuses

Employee Referral Program

Professional development opportunities

Employee recognition

Job summary

Vitality Hospice & Palliative Care is seeking a Team Coordinator to support daily operations of our hospice office. The role emphasizes maintaining schedules, coordinating with clinical staff, and ensuring smooth office functions in a compassionate environment.

The ideal candidate will have healthcare administrative experience, strong communication and computer skills, and the ability to multitask in a fast-paced healthcare setting. This is a full-time, in-person role located in Allentown, PA.

Qualifications

• Healthcare administrative or office experience preferred.
• Experience in hospice, home health, palliative care or related healthcare setting is a plus.
• Scheduling or healthcare coordination experience strongly preferred.

Responsibilities

• Coordinate and maintain hospice aide schedules, adjusting as census and staffing needs change.
• Answer phones and provide professional, compassionate customer service to patients, families, staff, and referral partners.
• Assist with daily office functions including scanning, faxing, filing, data entry, and document management.
• Maintain accurate and organized patient, clinical, and business records.
• Enter and transcribe orders and assist with documentation as appropriate.
• Make follow-up calls and assist with coordinating patient needs and transitions of care.
• Communicate with nurses, aides, social workers, providers, and other members of the interdisciplinary team.
• Assist with referrals and communication between departments.
• Support managers and directors with administrative and operational needs.
• Assist with regulatory and compliance documentation, including professional licenses and required employee records.

Skills

Multitasking

Communication

Customer service

Tools

EMR/EHR

Microsoft Word

Microsoft Excel

Outlook

Job description

Vitality Hospice & Palliative Care is seeking a Team Coordinator to support daily operations of our hospice office. The role emphasizes maintaining schedules, coordinating with clinical staff, and ensuring smooth office functions in a compassionate environment.

The ideal candidate will have healthcare administrative experience, strong communication and computer skills, and the ability to multitask in a fast-paced healthcare setting. This is a full-time, in-person role located in Allentown, PA.