Compassionate Hospice Admissions Specialist

TRU Community Care; Louisville (CO); On-site; USD 42,000 - 53,000; Full time

Job summary

TRU Community Care is seeking an Admissions Intake Coordinator in Louisville, CO to manage the intake and admission process with a patient- and family-centered approach. The role supports admissions RNs with non-clinical tasks to ensure timely and compliant admissions.

Responsibilities include triaging calls, coordinating referrals, and documenting information in the EMR. Strong interpersonal and communication skills are essential in this fast-paced health care setting.

Qualifications

• 3+ years hospice intake experience
• Experience in a medical administrative role
• Experience supporting patients/families in health care setting
• Degree in health services preferred
• Excellent interpersonal and verbal/written communication skills required

Responsibilities

• Be the first point of contact for external clients and referral sources seeking information or admission conversations.
• Receive all incoming referrals and request supportive documentation to facilitate admission.
• Prioritize and triage calls, schedule referrals and admission visits for Admissions Department staff.
• Initiate and update patient referrals by documenting information in the EMR and other required databases.
• Input demographic, clinical and financial information into the electronic medical record accurately.
• Obtain pertinent medical records to support timely admission.
• Coordinate with internal departments to ensure timely admissions and visits, including physician services, care center availability, and team assignments.

Education

Hospice intake experience (3+ years)

Medical administrative role experience

Experience supporting patients/families in health care

Degree in health services preferred

Excellent interpersonal and verbal/written communication skills

Job description

TRU Community Care is seeking an Admissions Intake Coordinator in Louisville, CO to manage the intake and admission process with a patient- and family-centered approach. The role supports admissions RNs with non-clinical tasks to ensure timely and compliant admissions.

Responsibilities include triaging calls, coordinating referrals, and documenting information in the EMR. Strong interpersonal and communication skills are essential in this fast-paced health care setting.