Compassionate Hospice Admin & Front Desk Support

Empath Health; West Palm Beach (FL); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Medical, dental & vision

Retirement with company match

PTO 5+ weeks

Job summary

Trustbridge Hospice, a member of Empath Health, is seeking an organized Care Team Assistant for our Fort Lauderdale team. This entry-level, full-time role supports the front desk and ensures a seamless, empathetic experience for patients and families during life transitions.

You’ll perform administrative duties, manage records, and assist with team communications and census tracking. Onsite work schedule is Monday–Friday, 8:00 a.m.–4:30 p.m., with opportunities to grow in a mission-driven

Qualifications

• High school diploma or GED required or equivalent
• Minimum 2 years administrative experience in hospice or related field preferred
• Excellent verbal and written communication skills
• Solid customer service skills
• Excellent documentation and organizational skills, including time management, multi-tasking and prioritizing
• Demonstrated self-direction, independent judgment and discretion; able to collaborate with all team members and volunteers
• Strong computer knowledge in MS Word, Excel and Outlook; willingness to learn additional software as needed
• Medical terminology background preferred

Responsibilities

• Perform administrative clerical duties (filing, processing/entering and copying documents, including timesheets for HHAs and volunteer hours)
• Distribute mail, faxes and phone messages promptly
• Maintain office and team supplies
• Ensure accuracy of information on patient charts
• Distribute paperwork to disciplines, departments and partners in a timely fashion
• Collaborate with Team Leadership for weekly IDT meetings, supports and events
• Track team census by monitoring status changes, levels of care, admissions, deaths, discharges and transfers
• Update patient care board and census timely
• Support coverage of patient care needs and handle calls professionally
• Coordinate patient equipment needs with DME and maintain transaction records

Skills

Verbal communication

Written communication

Customer service

Organization

Time management

Multi-tasking

Prioritization

Team collaboration

MS Word

MS Excel

MS Outlook

Education

High school diploma or GED

Tools

MS Word

MS Excel

MS Outlook

Job description

Trustbridge Hospice, a member of Empath Health, is seeking an organized Care Team Assistant for our Fort Lauderdale team. This entry-level, full-time role supports the front desk and ensures a seamless, empathetic experience for patients and families during life transitions.

You’ll perform administrative duties, manage records, and assist with team communications and census tracking. Onsite work schedule is Monday–Friday, 8:00 a.m.–4:30 p.m., with opportunities to grow in a mission-driven