Compassionate Hospice Admin & Front Desk Support

LE10005 Empath Payroll Services, LLC; United States; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Benefits & wellness

PTO 5+ weeks

CEU support

Tuition reimbursement

Career advancement

Meaningful work

Job summary

Trustbridge Hospice in Fort Lauderdale, a member of Empath Health, seeks an organized Care Team Assistant to support the front desk and patient families in a 3:00 p.m.–11:30 p.m. onsite, Monday–Friday.

This full-time role fosters a seamless, empathetic experience during one of life’s meaningful transitions. The position requires strong administrative skills, data entry accuracy, and excellent customer service.

Qualifications

• High school diploma or GED; 2 years administrative experience in hospice or related field preferred.
• Excellent verbal and written communication skills.
• Solid customer service and organizational skills.
• Excellent documentation and time management abilities.
• Ability to learn additional software as needed.
• Ability to collaborate with staff and volunteers.

Responsibilities

• Perform administrative clerical duties such as filing, entering and copying documents (timesheets, volunteer hours).
• Distribute mail, faxes and phone messages promptly and professionally.
• Maintain office and team supplies and ensure patient charts are accurate.
• Share appropriate paperwork with disciplines and partners in a timely fashion.
• Support weekly IDT meetings and upcoming events with team leadership.
• Track team census, status changes, admissions and transfers via electronic systems.
• Update patient care board and census calculations in a timely manner.
• Collaborate with team to cover patient care needs and manage inquiries with empathy.
• Communicate patient equipment needs to DME and document transactions.

Skills

Administrative support

MS Word

MS Excel

MS Outlook

Verbal & written communication

Customer service

Team communication

Education

High school diploma

Tools

Raiser's Edge

Job description

Trustbridge Hospice in Fort Lauderdale, a member of Empath Health, seeks an organized Care Team Assistant to support the front desk and patient families in a 3:00 p.m.–11:30 p.m. onsite, Monday–Friday.

This full-time role fosters a seamless, empathetic experience during one of life’s meaningful transitions. The position requires strong administrative skills, data entry accuracy, and excellent customer service.