Compassionate Healthcare Receptionist

Reliant Care Management Company; Moberly (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Disability Insurance

Vision Insurance

Employee Assistance Program

401(k)

Life Insurance

Paid Time Off

Telemedicine co-pay 0

Job summary

Reliant Care Management Company is seeking a receptionist to greet residents, families, and visitors and manage the front desk at our Missouri facility.

The role requires a high school diploma, strong communication and organizational skills, and proficiency with Microsoft Office. Weekend and holiday shifts are included. Healthcare front desk experience is preferred.

You will support care teams, coordinate appointments, handle mail, and maintain logs while upholding security and service standards.

Qualifications

• High school diploma or equivalent required; additional education or training in office administration preferred
• Previous receptionist/front desk experience, ideally in a health care setting
• Strong verbal and written communication skills
• Excellent organizational skills and attention to detail
• Ability to work independently, multitask, and prioritize in a fast-paced environment
• Professional appearance and demeanor
• Compassionate, customer-service-oriented approach with sensitivity to residents and families
• Availability to work 12-hour shifts, including weekends and holidays

Responsibilities

• Greet and assist residents, families, and visitors in a warm, professional manner
• Answer and direct incoming phone calls to the appropriate departments or staff
• Manage the front desk to keep it clean, organized, and inviting
• Provide information about the facility, policies, and services
• Maintain visitor logs and ensure security and safety protocols
• Schedule and coordinate appointments for residents, staff, and visitors
• Assist with administrative tasks such as filing, data entry, and record keeping
• Sort and distribute mail and deliveries
• Monitor supplies for the reception area
• Collaborate with other departments to ensure smooth communication
• Handle emergencies by contacting the appropriate personnel or services
• High school diploma or equivalent required; additional education or training in office administration is a plus

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Professional appearance

Compassionate customer service

Independence

Education

High school diploma or equivalent

Office administration training (preferred)

Tools

Microsoft Office Suite

Office equipment (printers, copiers)

Job description

Reliant Care Management Company is seeking a receptionist to greet residents, families, and visitors and manage the front desk at our Missouri facility.

The role requires a high school diploma, strong communication and organizational skills, and proficiency with Microsoft Office. Weekend and holiday shifts are included. Healthcare front desk experience is preferred.

You will support care teams, coordinate appointments, handle mail, and maintain logs while upholding security and service standards.