Compassionate Healthcare Front Desk Associate

Capital Health Screening Centre; Pennington (NJ); On-site; USD 35,000 - 43,000; Full time

Benefits offered by this job

Medical Plan

Prescription drug coverage

Dental Plan

Vision Plan

Flexible Spending Account (FSA)

Retirement Savings

Job summary

Capital Health is seeking a friendly receptionist to support patient flow and front desk operations. You will handle calls, schedule appointments, collect payments, and prepare patient charts with attention to privacy and accuracy.

The role requires a high school diploma and at least one year in a healthcare or customer service environment. This is a full-time position with comprehensive benefits and competitive pay.

Qualifications

• One year experience as receptionist or clerk in healthcare or customer service role.
• Strong communication and multitasking abilities.
• Familiarity with front desk operations and patient flow.

Responsibilities

• Answers telephones promptly and courteously across multiple lines.
• Schedules and cancels appointments; arranges outpatient tests and surgeries.
• Prepares charts and new patient paperwork; greets patients professionally.
• Obtains insurance cards and driver’s licenses; enters data into system.
• Collects co-pays and balances; refers questions to appropriate staff.
• Performs day-end reconciliation of batches and deposits.
• Completes referrals and pre-authorizations as required.
• Performs clerical duties and supports other practices as needed.

Skills

Receptionist experience

Customer service

HIPAA knowledge

Education

High School diploma or equivalent

Job description

Capital Health is seeking a friendly receptionist to support patient flow and front desk operations. You will handle calls, schedule appointments, collect payments, and prepare patient charts with attention to privacy and accuracy.

The role requires a high school diploma and at least one year in a healthcare or customer service environment. This is a full-time position with comprehensive benefits and competitive pay.