Compassionate Healthcare Admissions Specialist

(Artesia Palms Care Center) Artesia Community Healthcare, LLC; United States; On-site; USD 34,000 - 48,000; Full time

Job summary

Artesia Palms Care Center seeks an Admissions Assistant to warmly welcome new residents and their families and to support the Admissions Coordinator. You will coordinate admissions, verify information, and maintain compliant records within a team environment.

In this role you will work with nursing, social services, and administrative staff, provide tours, and assist with insurance verification and financial eligibility. A detail-oriented, confidential communicator will thrive here.

Qualifications

• Experience in admissions, healthcare, or long-term care preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office and EHR systems.
• Ability to handle sensitive information with confidentiality and professionalism.

Responsibilities

• Serve as first contact for prospective residents, families, and referral sources.
• Coordinate and schedule admissions, including pre-admission assessments and documentation.
• Maintain records in line with regulations.
• Assist with insurance verifications, authorizations, and financial eligibility.
• Provide facility tours and information to families.
• Collaborate with nursing, social services, and admin staff to ensure a smooth admission.
• Prepare and distribute admission packets and documentation.
• Follow up with hospitals and case managers to ensure timely transfer of information.
• Support marketing and outreach as needed.

Skills

Communication skills

Organizational skills

Customer service

Confidentiality

Tools

Microsoft Office

Electronic Health Record (EHR) systems

Job description

Artesia Palms Care Center seeks an Admissions Assistant to warmly welcome new residents and their families and to support the Admissions Coordinator. You will coordinate admissions, verify information, and maintain compliant records within a team environment.

In this role you will work with nursing, social services, and administrative staff, provide tours, and assist with insurance verification and financial eligibility. A detail-oriented, confidential communicator will thrive here.