Healthcare Admissions Specialist

Artesia Palms Care Center in; Artesia (CA); On-site; USD 34,000 - 48,000; Full time

Job summary

Artesia Palms Care Center is seeking an Admissions Assistant to support the admissions process and coordinate new resident intake. You will work with the Admissions Coordinator and interdisciplinary teams to ensure smooth transitions for residents and families.

The role requires strong communication, organizational skills, and familiarity with insurance verifications and EHR systems. On-site work with a collaborative team is expected.

Qualifications

• Prior experience in admissions, healthcare, or long-term care setting strongly preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and electronic health record (EHR) systems.
• Ability to handle sensitive information with confidentiality and professionalism.

Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate and up-to-date records in accordance with federal, state, and facility regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff to ensure a seamless admission experience.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely and complete transfer of information.
• Support marketing and outreach efforts as needed.

Skills

Healthcare admissions experience

Communication skills

Customer service

Organizational skills

Confidentiality

Tools

Microsoft Office

EHR systems

Job description

Artesia Palms Care Center is seeking an Admissions Assistant to support the admissions process and coordinate new resident intake. You will work with the Admissions Coordinator and interdisciplinary teams to ensure smooth transitions for residents and families.

The role requires strong communication, organizational skills, and familiarity with insurance verifications and EHR systems. On-site work with a collaborative team is expected.