Compassionate Healthcare Admissions Specialist

Lakeland Behavioral Health System; Springfield (MO); On-site; USD 28,000 - 38,000; Full time

Job summary

Lakeland Behavioral Health System, located in Springfield, MO, is seeking an Admissions Clerk to handle patient admission and registration, coordinate referrals, and maintain communication with families and referral sources. You will greet patients, search for records, and ensure smooth arrival processes.

Requirements include a Bachelor’s degree and at least one year in healthcare admissions; CPR and de-escalation training are provided.

Qualifications

• Bachelor’s degree is required.
• One or more years’ experience in healthcare admissions.

Responsibilities

• Greet and search new patients and those transporting patients upon arrival.
• Review prospective admissions against admission criteria, policies and procedures.
• Schedule assessments of voluntary patients.
• Respond promptly to inquiry calls.
• Manage paperwork, data entry and answer phones.
• Gather required clinical and demographic data from patient and sources.
• Assist patients and families in seeking treatment.
• Register patient to the assigned program and complete admission paperwork accurately.
• Coordinate with referral sources and arrange transportation as needed.
• Demonstrate empathy and maintain professional attitude toward customers.

Skills

Empathy

Education

Bachelor’s degree

Job description

Lakeland Behavioral Health System, located in Springfield, MO, is seeking an Admissions Clerk to handle patient admission and registration, coordinate referrals, and maintain communication with families and referral sources. You will greet patients, search for records, and ensure smooth arrival processes.

Requirements include a Bachelor’s degree and at least one year in healthcare admissions; CPR and de-escalation training are provided.