Compassionate Healthcare Admissions Assistant

PACS; United States; On-site; USD 34,000 - 41,000; Full time

Job summary

PACS is seeking an Admissions Assistant to serve as the first contact for prospective residents and families, coordinating admissions and maintaining records. You will work with clinical and administrative teams to ensure a seamless process and assist with insurance verifications.

Strong communication, confidentiality, and proficiency in Microsoft Office and EHR systems are essential; prior long-term care admissions experience is preferred.

Qualifications

• Prior admissions experience in healthcare or long-term care preferred.
• Knowledge of Medicare/Medicaid and insurance verification processes.
• Excellent communication, interpersonal and customer service skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and electronic health records.

Responsibilities

• Serve as the first contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate records in compliance with regulations.
• Assist with insurance verifications, authorizations, and financial eligibility.
• Provide facility tours and information to prospective residents and families.
• Collaborate with nursing, social services, and admin staff for a seamless admission.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals and case managers to ensure timely transfer of information.
• Support marketing and outreach efforts as needed.

Skills

Strong communication

Customer service

Organizational skills

Attention to detail

Interpersonal skills

Tools

Microsoft Office

EHR systems

Job description

PACS is seeking an Admissions Assistant to serve as the first contact for prospective residents and families, coordinating admissions and maintaining records. You will work with clinical and administrative teams to ensure a seamless process and assist with insurance verifications.

Strong communication, confidentiality, and proficiency in Microsoft Office and EHR systems are essential; prior long-term care admissions experience is preferred.