Compassionate Funeral Services Support Specialist

Service Corporation International; Greensboro (NC); On-site; USD 26,000 - 36,000; Full time

Job summary

Service Corporation International in Greensboro, NC seeks a Funeral Services Assistant to support funeral operations, greet families, prepare for services, and assist on ceremonies. The role involves coordination with management and ensuring items are ready for service, while maintaining compassion and professionalism.

Responsibilities include floral setup, remains preparation, office duties, and transportation support as needed.

Qualifications

• High school diploma or equivalent.
• Previous customer service and/or sales experience preferred.
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required.

Responsibilities

• Prepare for services by delivering and setting up floral arrangements, chairs, caskets, urns, photos and keepsakes.
• Prepare documents related to services and cremations as directed by management.
• Assist with preparation of remains and operation of crematory within legal limits.
• Perform office duties: phones, fax, computer, and multi-line phone system.
• Run errands for supplies and deliveries, assist with visitation and ceremonies.
• Act as usher or transportation support and handle vehicle duties when needed.
• Ensure refreshments are available where permitted by law.
• Greet and assist client families entering the office for information.

Skills

Customer service

Communication

Compassion

Team player

Willingness to learn

Education

High school diploma or equivalent

Tools

MS Office

Database skills

Phone system

Job description

Service Corporation International in Greensboro, NC seeks a Funeral Services Assistant to support funeral operations, greet families, prepare for services, and assist on ceremonies. The role involves coordination with management and ensuring items are ready for service, while maintaining compassion and professionalism.

Responsibilities include floral setup, remains preparation, office duties, and transportation support as needed.