Compassionate Funeral Services Support Specialist

Service Corporation International; Tampa (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

Service Corporation International in Tampa, FL is seeking a Funeral Services Assistant to provide clerical and hands-on support for funeral operations. You will greet families, prepare service items, assist with ceremonies, and ensure smooth operations during visitations and services.

Responsibilities include prepping floral arrangements, setting up chairs, assisting on cremations and services, handling phones and office tasks, driving on occasion, and delivering compassionate customer service

Qualifications

• High school diploma or equivalent is required.
• Experience in customer service and/or sales is preferred.
• Proficiency with MS Office and databases is preferred; willingness to learn required.

Responsibilities

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
• Prepares documents related to services, cremations, maintenance, as directed by management
• Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system
• Run errands such as for floral delivery, picking up of supplies, documents, etc.
• Serves as an usher and may park cars or perform any transportation requirements
• Drives Funeral Home vehicles for services and picking up families
• Ensures refreshments are available (where allowed by law)
• Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers
• Prepares documents related to services, cremations, maintenance etc.,
• Greets and receives client families and / or other persons entering the office for information and assistance
• Accommodates the needs of the family during a service and/or visitation
• May wash and clean funeral home vehicles and other client vehicles as required from time to time

Skills

Customer service

MS Office

Communication

Education

High school diploma or equivalent

Tools

MS Office Suite

Job description

Service Corporation International in Tampa, FL is seeking a Funeral Services Assistant to provide clerical and hands-on support for funeral operations. You will greet families, prepare service items, assist with ceremonies, and ensure smooth operations during visitations and services.

Responsibilities include prepping floral arrangements, setting up chairs, assisting on cremations and services, handling phones and office tasks, driving on occasion, and delivering compassionate customer service