Compassionate Funeral Services Assistant

Sci Corp; Charlotte (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Sci Corp is seeking a Funeral Services Assistant to provide clerical and administrative support for funeral operations in Charlotte, NC. The role involves greeting families, answering questions, coordinating service setup, and assisting with visitations and ceremonies.

Responsibilities include driving vehicles as needed, preparing service documents, and ensuring compassionate, professional interactions with client families. Strong communication and a high level of integrity are essential.

Qualifications

• High school diploma or equivalent required.
• Previous customer service and/or sales experience preferred.
• Proficiency with MS Office; ability and willingness to learn required.

Responsibilities

• Greet and assist client families entering the office.
• Answer phones courteously and route inquiries as needed.
• Assist on funeral, memorial and other services and ceremonies as requested by management.
• Prepare for services by arranging floral items, chairs, caskets, urns, and keepsakes.
• Drive funeral home vehicles for services and family pick-ups where required.
• Help with visitation, chapel set-up, and transportation duties for families.

Skills

Customer service

Sales experience

MS Office proficiency

Communication skills

Compassion and integrity

Education

High school diploma or equivalent

Tools

MS Office Suite

Databases

Job description

Sci Corp is seeking a Funeral Services Assistant to provide clerical and administrative support for funeral operations in Charlotte, NC. The role involves greeting families, answering questions, coordinating service setup, and assisting with visitations and ceremonies.

Responsibilities include driving vehicles as needed, preparing service documents, and ensuring compassionate, professional interactions with client families. Strong communication and a high level of integrity are essential.