Compassionate Funeral Services Sales Consultant

Service Corporation International; Lansing (MI); On-site; USD 50,000 - 100,000; Full time

Job summary

Service Corporation International is seeking a Sales Professional in Lansing, MI to serve families by delivering personalized service, generating revenue for the cemetery, and acting as the primary contact for families. Responsibilities include prospecting, presenting to families, building relationships, and coordinating with funeral directors.

The role emphasizes empathy, timely communication, and collaboration with SCI teams to ensure high-quality service and referrals.

Qualifications

• High school diploma or equivalent.
• 1–2 years of college or equivalent education/experience.
• Current driver’s license with acceptable driving record.

Responsibilities

• Lead generation and prospecting with daily time commitment.
• Explain and present to families and referrals.
• Maintain activity logs to track productivity.
• Build trusted relationships with families and provide tailored solutions.
• Respond to inquiries professionally and promptly.
• Coordinate with funeral directors and location staff to ensure seamless service.
• Prepare for appointments and follow up on client needs and referrals.

Skills

Lead generation

Prospecting

Referrals

Active listening

Customer service

Sales experience

Relationship building

Communication

Empathy

Driving

Education

High school diploma

1-2 years of college

Job description

Service Corporation International is seeking a Sales Professional in Lansing, MI to serve families by delivering personalized service, generating revenue for the cemetery, and acting as the primary contact for families. Responsibilities include prospecting, presenting to families, building relationships, and coordinating with funeral directors.

The role emphasizes empathy, timely communication, and collaboration with SCI teams to ensure high-quality service and referrals.